Chen, C.; Chiang, Z.; Liu, Y., and Zeng, X., 2018. Critical success factors in marine safety management in shipping industry. In: Liu, Z.L. and Mi, C. (eds.), Advances in Sustainable Port and Ocean Engineering. Journal of Coastal Research, Special Issue No. 83, pp. 846–850. Coconut Creek (Florida), ISSN0749-0208.

About three-fourth of global flow of cargo is currently transported through shipping. The boom of international trade, which mainly depends on marine transportation, in past years has shipping industry become the economic focus in coastal countries. Along with the economic development and increasing global trade, the increasing number of ships and large-scale ships, accidents at sea are not eliminated with improving marine technology. It is therefore important for shipping industry, through management, establishing safety management mechanism conforming to regulations and suitable for ships to reduce operational risks and further eliminate accidents caused by personal factors in order to create business performance of enterprises. Shipping industry is the research object in this study. Supervisors and employees of Fujian Shipping Company are sampled for the questionnaire survey. Total 300 copies of questionnaire are distributed, and 256 valid copies are retrieved, with the retrieval rate 85%. The research results are concluded as followings. (1) From the survey, organizational planning was mostly emphasized in safety management in shipping industry. (2) From the overall weights of evaluation indicators, tope five indicators, among 17 evaluation indicators, are competent personnel, censorship, regulation compliance, sound system, and administrative support. Suggestions are proposed according to the results, expecting to analyze the critical factors in the establishment of safety management systems in shipping industry. Proper strategic suggestions are also proposed to solve the problems encountered in safety management systems to enhance the effectiveness of safety management.