A 5-year-old lovebird (Agapornis roseicollis) was presented with scaly crusts around both external ear openings and exudate present around the left ear. The bird had been treated with ivermectin and enrofloxacin without success. A pure culture of Corynebacterium kroppenstedtii was isolated from both ears. After susceptibility testing, a treatment of an acetic and boric acid solution administered topically 3 times daily was prescribed. The scaly appearance disappeared after 14 days of treatment and C kroppenstedtii could not be reisolated.