Wang, X. and Zhang, L., 2020. A survey on job satisfaction and countermeasures in shipping companies. In: Gong, D.; Zhang, M., and Liu, R. (eds.), Advances in Coastal Research: Engineering, Industry, Economy, and Sustainable Development. Journal of Coastal Research, Special Issue No. 106, pp. 486–489. Coconut Creek (Florida), ISSN 0749-0208.
Marine transportation is important for international trade. The job satisfaction of employees of shipping companies directly affects the overall competitiveness of the companies and has a positive correlation with their overall economic benefits. On the basis of the existing operating model of China COSCO Shipping Corporation Limited (COSCO), this paper aims to study the job satisfaction of employees using questionnaires and statistical methods. It also proposes countermeasures and suggestions to improve employee satisfaction. The research results show that there are still many problems with the logistics service of China's shipping companies; job satisfaction of employees is mainly related to the working environment, employee compensation, job nature, interpersonal relationships, and social evaluation. According to the survey on job satisfaction at COSCO, job compensation scored the highest, followed by work environment, and satisfaction with work group scored the lowest. The research findings provide a theoretical basis for shipping companies to continuously improve employee job satisfaction.