Increasing human–wildlife interactions in urban and suburban environments have created new challenges for management agencies as residents seek to become more involved in the decision-making process. White-tailed deer (Odocoileus virginianus) management may best illustrate both the challenges and the opportunities that exist in human-dominated environments. In these settings wildlife managers are increasingly being expected to engage stakeholders in identifying objectives and implementing management actions tailored to local needs and circumstances. We argue that successful management in these environments is closely related to several attributes of the stakeholder involvement process. Thus, additional theoretical developments and more empirical research will be needed to help managers facilitate community-based decision-making processes that are truly collaborative. We believe the next frontier for continued advancement and increased community and agency satisfaction with suburban deer management is improving local knowledge and leadership. We contend this can best be done through comprehensive intervention programs. In this paper we draw on the body of wildlife agency collaborative management process research to identify and describe the role of knowledge and local leadership in collaboration.