HELP CENTER
Managing Your Account
Why should I make an account?
How do I create an account?
I am having trouble creating an account.
I forgot my password.
How do I affiliate my account with my institution's subscription?

If your institution subscribes to BioOne Complete, your account allows you to log in and gain access to your institution's subscription even when you are away from work or school (for example, from your home computer or mobile phone).

To check if your account is affiliated with your institution's subscription, log into your account, and click the arrow that appears next to your name in the black bar at the top of the screen. Select Access and Downloads from the drop down menu that appears. 

A screenshot of the account drop down menu that appears when you click on the arrow next to your account name. A red arrow points to the menu item titled Access and Downloads.

This will take you to the Access and Downloads page in your account. If your account is already affiliated, then a license will appear here, as well as its expiration date. 

If no license appears, you need to affiliate your account with your institution's subscription. To do so, simply sign in to your account from a computer within your institution's IP range (for example, from a desktop computer at work or school). This will automatically affiliate your personal account with your institution's subscription for a period of three months. When the affiliation lapses, you can again sign in from the institution's network to renew the affiliation for another three months.

Contact Us

PHONE

Library Services
202-296-1605 ext. 1

User Help Desk
202-296-1605 ext. 0


EMAIL

Library Services
library.services@BioOne.org

User Help Desk
helpdesk@BioOne.org